Privacy Policy

1. Who we are

Santos Enterprises is a commercial exterior cleaning company based in Palmerston North, New Zealand.

027 456 3907
services@santosenterprises.co.nz
santosenterprises.co.nz

2. What we collect

When you contact us, request a quote or book a job, we may collect:
Your name and company name
Your phone number and email address
Your property address
Details about the work you need

When you visit our website, we may also collect basic information such as your device, browser and the pages you visit.

3. Why we collect it

We use your information to:
Reply to your enquiry
Send you a quote
Book and complete your job
Send invoices
Improve our website and services

We will never sell your information.

4. Photos and drone images

We may take photos or drone images of your property to plan the work and show the results. We will only use these photos in our marketing with your permission.

5. Cookies and tracking

Our website uses cookies and tools like Google Analytics, Google Ads and Meta (Facebook) to understand how people use our site and to improve our ads. You can turn off cookies in your browser settings.

6. Who we share it with

We only share your information when needed
With our team, to do the work
With trusted service providers, such as website hosting, email and accounting
With authorities, if the law requires it

7. How we keep it safe

We take reasonable steps to keep your information secure. We only keep it for as long as we need it, or as long as the law requires.

8. Your rights

You can ask us to:
See the information we hold about you
Correct it if it’s wrong
Delete it, unless we have to keep it by law
Stop sending you marketing emails

To make a request, email services@santosenterprises.co.nz. We will reply within 20 working days.