Terms of Service
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Terms and Conditions
Terms and Conditions of ServiceThank you for choosing our services. By accepting our quotes and/or invoices, you agree to the following terms and conditions:
1. Scope of WorkThe services provided are as per the details listed in the quote/invoice (e.g., pressure washing, soft washing, truck washing, car washing, solar panel cleaning). Any additional services requested may incur extra charges.
2. Pricing and PaymentPayment is due upon presentation of the invoice, and payable within 5 business days, unless otherwise agreed in writing.Late payments may incur a 10% penalty per month.
3. LiabilityWe are not liable for pre-existing damage or deterioration caused by cleaning or handling on already compromised surfaces or materials.
Protection of Plants and Vegetation:We employ procedures to protect plant life in the vicinity of our cleaning operations. However, it is the client's responsibility to inform us of any endangered, special, exotic, or sensitive plants and vegetation before work commences, so we can take necessary precautions. For optimal protection, we recommend relocating potted plants away from the cleaning area. Please note that cleaning scheduled during midday, or in windy conditions, may increase the risk of leaf burn due to potential contact with cleaning agents. While we strive to prevent such occurrences, we cannot be held liable for any adverse effects on plants. Should any issues arise, we will assess the situation and inform you accordingly.
Our liability for any claims is limited to the total invoiced amount.
4. Access and SafetyCustomers must ensure safe and unobstructed access to the worksite for all services.Pets, valuables, and hazardous materials should be secured or removed prior to our arrival.
5. Water Supply and PowerAccess to a water source must be provided for pressure washing services unless otherwise agreed. We will advise you upfront if access to power will be required, but otherwise not.
6. Environmental PracticesWe endeavour to use environmentally friendly, biodegradable chemicals and adhere to proper disposal practices where practicable.
7. Force MajeureWe are not responsible for delays or rescheduling caused by events beyond our control, such as adverse weather, equipment failure, or unforeseen site conditions.
8. Warranty and ReworkFor pressure washing services, we offer a 7-day warranty for rework on areas where issues arise due to our service. This warranty excludes problems caused by improper maintenance or use after the service.
9. Dispute ResolutionAny disputes will first be resolved through good faith discussions or mediation.
1. Scope of WorkThe services provided are as per the details listed in the quote/invoice (e.g., pressure washing, soft washing, truck washing, car washing, solar panel cleaning). Any additional services requested may incur extra charges.
2. Pricing and PaymentPayment is due upon presentation of the invoice, and payable within 5 business days, unless otherwise agreed in writing.Late payments may incur a 10% penalty per month.
3. LiabilityWe are not liable for pre-existing damage or deterioration caused by cleaning or handling on already compromised surfaces or materials.
Protection of Plants and Vegetation:We employ procedures to protect plant life in the vicinity of our cleaning operations. However, it is the client's responsibility to inform us of any endangered, special, exotic, or sensitive plants and vegetation before work commences, so we can take necessary precautions. For optimal protection, we recommend relocating potted plants away from the cleaning area. Please note that cleaning scheduled during midday, or in windy conditions, may increase the risk of leaf burn due to potential contact with cleaning agents. While we strive to prevent such occurrences, we cannot be held liable for any adverse effects on plants. Should any issues arise, we will assess the situation and inform you accordingly.
Our liability for any claims is limited to the total invoiced amount.
4. Access and SafetyCustomers must ensure safe and unobstructed access to the worksite for all services.Pets, valuables, and hazardous materials should be secured or removed prior to our arrival.
5. Water Supply and PowerAccess to a water source must be provided for pressure washing services unless otherwise agreed. We will advise you upfront if access to power will be required, but otherwise not.
6. Environmental PracticesWe endeavour to use environmentally friendly, biodegradable chemicals and adhere to proper disposal practices where practicable.
7. Force MajeureWe are not responsible for delays or rescheduling caused by events beyond our control, such as adverse weather, equipment failure, or unforeseen site conditions.
8. Warranty and ReworkFor pressure washing services, we offer a 7-day warranty for rework on areas where issues arise due to our service. This warranty excludes problems caused by improper maintenance or use after the service.
9. Dispute ResolutionAny disputes will first be resolved through good faith discussions or mediation.